Thrilled("we," "us," or "our") values the importance of your personal information. We implement security measures in accordance with legal requirements to protect your data. This policy applies to services provided through our mobile app, official website (if any), and other platforms.

1. How We Collect and Use Your Personal Information

We collect and use your personal information in the following scenarios to deliver core social features:

1.1 Information Required for Core Functionality

- Account Registration & Login:

- Apple Sign-In: When you register via Apple ID, we collect your device identifier and a privacy-protected email address (e.g., `a1b2c3@privaterelay.appleid.com`) to verify your identity.

- Guest Mode: For temporary access, we collect device model, OS version, and a temporary anonymous identifier, which is automatically deleted after 7 days of inactivity.

- Social Interaction Features:

- Text/Video Chat: We process and encrypt chat content (text/audio/video streams) in real-time. Metadata (time, participant device info, network status) is logged for service stability and content moderation.

- Security Monitoring: Automated tools analyze metadata (e.g., message frequency, approximate geolocation) to detect fraud/abuse. We do NOT track precise real-time location.

1.2 Optional Information for Service Improvement

- Usage Analytics: De-identified data (feature usage, clickstreams, session duration, crash logs) via Google Firebase SDK for statistical analysis.

- Device Information: Hardware model, OS version, screen resolution, and mobile carrier to troubleshoot compatibility issues.

2. Use of Cookies and Similar Technologies

To ensure normal operation and enhance user experience, we use:

- Session Cookies: Maintain login status; expire when you close the app/browser.

- LocalStorage: Cache language preferences, font settings, and draft content locally on your device. We cannot remotely access this data.

You may disable cookies via browser/device settings, but some features may become unavailable.

3. How We Share, Transfer, or Disclose Your Personal Information

We do NOT sell your data. Sharing occurs only under these circumstances:

3.1 Authorized Partners

- Cloud Providers: Amazon Web Services (AWS) processes chat logs/files in ISO 27001-certified Virginia (USA) data centers under a Data Processing Agreement (DPA).

- Content Moderators: Third-party auditors analyze flagged content (e.g., violence, CSAM) strictly for legal compliance.

3.2 Legal Compliance

We disclose information upon receipt of valid court orders, subpoenas, or government requests.

4. How We Protect Your Personal Information

We adopt industry-standard measures to prevent unauthorized access, disclosure, or alteration:

4.1 Technical Measures

- Encryption: SSL/TLS for data transit; end-to-end encryption (E2EE) for video chats (decryptable only by participants).

- *Password Security*: Salted hashing for stored passwords (if applicable).

4.2 Administrative Measures

- A dedicated data protection team conducts employee background checks and enforces confidentiality agreements.

- Regular security audits and vulnerability scans; network logs retained for ≥180 days.

5. Your Rights

You may manage your data through these actions:

5.1 Access & Correction

Edit profile details (username, bio, photo) via Profile > Edit.

5.2 Account Deletion

- Registered Users: Submit requests via **Settings > Account Security > Delete Account**. Processing completes within 15 business days, with data deletion/anonymization (exceptions apply for legal obligations).

- Guest Users: Data auto-deletes after 7 inactive days. Manually clear cached data via **Settings > Privacy > Clear Cache**.

5.3 Opt-Out of Targeted Ads

Disable interest-based ads via **Settings > Privacy > Personalized Recommendations**.

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6. Protection of Minors’ Information

Our Service is **strictly for users aged 17+. Accounts created by underage users without parental consent will be terminated immediately, with technical barriers to prevent re-registration.

7. Policy Updates

Material changes that reduce your rights will be notified via in-app banners, push notifications, or registered email.

8. Contact Us

For inquiries or requests:

Email: thrilledsupport@outlook.com

We respond within 15 business days.